Terms of Services and Privacy Policy

Part 1: Terms of Service

Last Updated: January 23, 2026

1. Acceptance of Terms

By completing my Google Form intake, accessing www.drjohantutoring.com, or booking my services, you agree to be bound by these Terms of Service. Throughout this document, "I," "me," and "my" refer to Dr Johan P. de Borst, PhD, MBA, BComm.

2. Inclusivity and Freedom of Expression

Non-Discrimination: I provide a safe, welcoming learning environment. I do not discriminate on the basis of race, religion, gender, sexual orientation, age, or disability.
Freedom of Expression: I respect your academic freedom. While I provide guidance on structure, logic, and argumentation, I respect your right to express your own ideas and viewpoints in your writing, provided they do not violate general ethical standards (e.g., hate speech).

3. Artificial Intelligence (AI) Policy

To ensure your intellectual development and academic integrity, I maintain a strict policy regarding Generative AI (e.g., ChatGPT, Claude, etc.):

Permitted Use: You may use AI tools for ideation, brainstorming, and structuring documents only.
Prohibited Use: You must not submit work to me that has been written or generated by AI. My services cannot be used to "humanize," rewrite, or disguise AI-generated content.
Refusal of Service: I reserve the right to refuse to review any document I suspect has been generated by AI. The writing must come from you to ensure you develop the critical thinking skills required for your degree.

4. Services Provided

I provide specialized academic tutoring, dissertation supervision, study planning, and proofreading.

Delivery Method: Services are delivered via video call, email, and file exchange via a shared Google Drive folder.
Ethical Standard: My services are educational. I do not write papers for students (contract cheating).

5. Communication and File Exchange

Primary Channels: You agree to communicate primarily via WhatsApp and Email for scheduling and quick questions.
File Management: You agree to use our shared Google Drive folder as the central repository for your drafts and my feedback. You acknowledge that while I take every precaution to secure my local devices, you also bear responsibility for keeping your own Google account credentials secure.

6. Pricing, Payment, and Cancellation

Payment: Required in advance of sessions or upon package purchase.
Refunds: Packages are generally non-refundable once the first session has commenced.
Cancellation Notice: You must provide at least 24 hours' notice to cancel or reschedule. Less than 24 hours' notice may result in the session being charged at the full rate.

7. Student Responsibilities

You are responsible for uploading your drafts to the Google Drive in a timely manner before our sessions.
You acknowledge that final grades are the sole responsibility of the student. While I provide expert guidance, I cannot guarantee specific grade outcomes.

8. Intellectual Property

My Content: All teaching materials I provide remain the intellectual property of Dr Johan Tutoring.
Your Content: You retain full copyright and ownership of your dissertation and academic work.

9. Limitation of Liability

To the fullest extent permitted by law, I shall not be liable for any data loss due to third-party server outages (e.g., Google/WhatsApp) or indirect damages resulting from the use of my services.

10. Governing Law

These terms shall be governed by and construed in accordance with the laws based on your residency:

For students residing in the United Kingdom: These terms are governed by the laws of Scotland, United Kingdom.
For students residing in the European Union and elsewhere: These terms are governed by the laws of Spain and applicable European Union regulations.

Any disputes arising under these terms shall be subject to the jurisdiction of the courts in the respective country determined by your residency.

11. Contact Information

Email: johan@drjohantutoring.com
WhatsApp: +34 711 011 385

Part 2: Privacy Policy

Last Updated: January 23, 2026

1. Introduction

Welcome to Dr Johan Tutoring. Throughout this document, "I," "me," and "my" refer to Dr Johan P. de Borst, PhD, MBA, BComm, the sole operator of this service.

I am committed to protecting your personal information and your right to privacy. This policy explains how I collect, use, and safeguard your information when you visit my website www.drjohantutoring.com, complete my intake forms, and engage my tutoring services.

2. Information I Collect

I collect personal information that you voluntarily provide to me. This occurs primarily when you complete my Google Form to enquire about services, or when you contact me directly. This includes:

Personal Identity: Name, email address, and phone number (for WhatsApp).
Academic Context: Degree level (Undergrad, Masters, PhD), dissertation topic/subject area, module details, and specific support requirements you outline in the intake form. (Note: I do not collect or store the name of your specific University).
Coursework Data: Drafts, essays, datasets, and feedback files exchanged during our tutoring engagement.

3. How I Store and Secure Your Data

I take the security of your academic work and personal data seriously. Your data is handled as follows:

Shared Storage: We will utilize a shared Google Drive folder to exchange files (drafts, resources, feedback). This folder is accessible strictly by you and me.
Local Storage: Files may also be stored on my personal computer hard drive to facilitate offline work and review.
Access Control: I am the sole operator of Dr Johan Tutoring. No other individuals, employees, or subcontractors have access to my computer, your Google Drive folder, or your contact details. My devices are password-protected and kept secure.

4. How I Use Your Information

I use your information for the following legitimate business purposes:

To provide services: To review your materials via Google Drive and conduct 1-on-1 tutoring sessions.
To communicate: To exchange messages, schedule updates, and quick queries via WhatsApp and Email.
To personalize: To tailor my teaching methods to the specific needs outlined in your Google Form submission.
To process payments: To manage billing and invoices.

5. Third-Party Tools and Processors

I do not sell your data. However, I use trusted third-party platforms to deliver my services. By using my services, you acknowledge that data will be processed by:

Google (Workspace): For intake forms (Google Forms), file storage (Google Drive), and email.
WhatsApp: For instant messaging and session coordination.
Google Meet: For hosting our live video sessions.
Stripe: For secure billing and payment processing.

6. Confidentiality and Mutual Non-Disparagement

Strict Confidentiality: The service I provide is strictly confidential. I guarantee that I will never share your work, your identity, or details of our sessions with third parties, nor will I ever post about you or your academic situation on social media.
Recording Policy: You may record our Google Meet sessions strictly for your own personal study use. You agree not to disseminate, upload, or share these recordings on any social media platform or with third parties.
Mutual Non-Disparagement: To protect our professional reputation and privacy, we agree to a mutual non-disparagement clause. You agree not to publish, post, or release any disparaging or negative comments regarding my services on social media or public forums. In return, I agree to never publish disparaging or negative comments regarding you or your academic performance.

7. Data Retention

I keep your information and our shared Google Drive folder only for as long as necessary to fulfill the tutoring engagement and for tax/accounting records. You may request that I delete your files from my Drive and hard drive at any time after our work is concluded.

8. Your Privacy Rights (GDPR)

If you are located in the UK or EEA, you have the right to:

Request access to the personal data I hold about you.
Request correction or permanent deletion of your data (including files on my hard drive).
Withdraw your consent at any time.

9. Contact Me

If you have questions about this policy or my data security practices, please contact me directly:

Email: johan@drjohantutoring.com
WhatsApp: +34 711 011 385